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 APPLICATION NOTE: Emergency 911 in Packet Networks

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HELPING LECS COMPLY WITH LOCAL REGULATIONS FOR E911 SERVICES
To take advantage of efficient data deliveries and a wealth of new features associated with revenue-generating voice services, new local exchange carriers (LECs)are building out IP data-centric networks. Voice services are proving to be a continuing, single source of revenue in the telecommunications industry. But, to become an LEC, a service provider must comply with local regulations that ensure quality, fairness, competitiveness, and safety. One such key regulation requires LECs to offer 911/E911 emergency services to all subscribers.

THE PROBLEM
While IP technology has advanced to the point where it is now routinely deployed in Voice-over-IP and telephony voice networks, the unchanged 911/E911 tandems that handle emergency calls have fallen years behind the current technologies. Still widely in use, many 911/E911 tandems do not support SS7 or IP-based protocols such as SGCP, MGCP, and SIP, and continue to require trunking via Multi-Frequency (MF) tones. Complicating the matter is the protocol uniqueness of the operator services that 911/E911 tandems supply.

 
 TYPICAL 911 PROBLEM
The CLEC provides local voice and data service over an integrated access device (IAD).
A caller dials an emergency 911 call.
The converged call comes to the edge of the VoIP gateway over a transport technology, such as XDSL enabled IAD.
The VoIP gateway, MGC, and associated service control platform plus protocol (i.e., MGCP) directs the call to the legacy 911 tandem.
The Media Gateway converts and directs the bearer traffic and associated MF call control to the 911 tandem.
Incompatibility occurs between the media gateway and the 911 tandem.
The 911/E911 protocol features support called-party control, selective transfer, emergency ringback, forced disconnect, route diversity, and calling-party switch hook status, caller ID and home address accuracy, and data base access. LECs face the dilemma of how to comply with mandatory regulations and satisfy 911/E911 requirements, without investing in expensive network upgrades.
     

THE SOLUTION
Encore Networks bridges the gap with its SignalPath™ 230 Signaling Gateway by enabling seamless call connection control between the IP network and the 911 tandem.

The Signaling Gateway provides a rich software library that supports SS7, C7, ISDN, R1, R2, and MF. With its flexible, DSP-based architecture, the SP230 can match a network's native signaling protocol to the local MF 911/E911 tandem.

 
The SP230 MF 911/E911 features include:
Scalable number of trunks for connection to 911 tandems
ANI parameter conversion from the native network protocol
Called Party Hold tracing
Emergency Ringback after disconnection
Forced Disconnect as needed to make the line available for other incoming emergency calls
Calling Party Switch Hook Indication to indicate that the caller has hung up
 
Encore 911/E911 Solution
     
 TYPICAL 911 PROBLEM
 
Sometimes the technical shortcomings of VoIP and ATM equipment impact business issues in a very severe way. Supporting emergency 911 over a converged application, such as VoIP (H.323 over DSL), has become a mission-critical application. Packet-switched technology limitations can prohibit a CLEC from complying with local regulations. For the new DLEC, CLEC, and converged service provider offering local telephone service, support for emergency 911 is a regulatory mandate.
 

More and more telecom firms are choosing the SP230 Signaling Gateway to solve their signaling compatibility problems. Encore Networks' SP230 Signaling Gateway is already deployed commercially in 80 countries as the signaling interoperability solution between incompatible TDM-based networks, as well as connecting TDM-based systems with next-generation packet networks. We're helping CLECs, DLECs, and global carriers think ahead to achieve timely and successful roll-outs.

The following are some of the applications the Signaling Gateway handles:

 SS7 to ISDN (T1 PRI) conversion
   
 IP to SS7 conversion
   
 IP to MF conversion
   
 R2 to R2 (country to country)
   
 In-band R1 to ITU-T SS7 conversion
   
 ANSI to ITU-T conversion
   
 ETSI PRI to NI2 ISDN conversion
   
 ANSI SS7 to ITU-T SS7 conversion
   
 Multiple conversions on single platform
   
 Rate conversion: µ-law T1 to A-law E1
 

ENCORE NETWORKS: THE SIGNALING EXPERTS

Encore Networks' products address many of the challenges facing next-generation networks. A leader in SS7 signaling interworking, Encore Networks designs signaling solutions that aim for an efficient delivery of converged services. The advanced Signaling Gateway accomplishes this task by seamlessly binding networks together.

The Encore Networks SignalPath interworks the latest IP-based protocols with each other and with legacy PSTN protocols, such as SS7, ISDN, and CAS. Long-distance carriers, international voice and data bypass service providers, ISPs, CLECs, and voice over packet long distance service providers all stand to benefit from the Encore Networks Signaling Gateway.

Ask our customers about the value of our services. Our equipment is deployed in over 80 countries world-wide.

Whether you operate a circuit-switched or packet network, and whether you operate in the U.S. or abroad, Encore Networks has the signaling solution for you.

Find out more. Give us a call us today at (703) 318-7750, contact us at info@encorenetworks.com, or visit our web site at www.encorenetworks.com.

Connecting to the PSTN SS7

 
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