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 Carrier Solutions

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SOLUTIONS

Encore Networks’ STAR Service Call Center Solution

Cellular carriers are rapidly introducing new STAR (*) services on their networks, using call center and IVR (Interactive Voice Response) information access solutions. Common call center and IVR products have ISDN interfaces and do not support direct connection to the cellular, SS7 based network.   More...
Migrating Legacy ATM Terminals to IP Networks
Long distance calling rates between North America and Europe to Africa, Asia, and Latin America are very expensive. As a result, a large and lucrative business has sprung up providing discounted calling cards using Internet-based PSTN toll by-pass solutions. However, the next-generation networking equipment used to enable the Internet-based solutions cannot connect to the local telephone networks in Africa, Asia, and Latin America.    More...
Enable Connections Between Video Conferencing Applications and Networks in Overseas Markets
With the recent growth in international video conferencing, the international market is becoming more attractive to service vendors. Enabling ISDN-based video equipment to connect to international telephone networks is just one of many opportunities beckoning enterprising vendors.   More...
Connecting Next-Generation Packet Networks to Traditional PSTNs
The demand for voice-over-packet technologies has created significant opportunities in world-wide markets for equipment vendors and telecommunications carriers. The newer packet-switching equipment enables more efficient use of available bandwidth and is less costly to purchase, install, and maintain.   More...
Emergency 911 in Packet Networks
While IP technology has advanced to the point where it is now routinely deployed in Voice-over-IP and telephony voice networks, the unchanged 911/E911 tandems that handle emergency calls have fallen years behind the current technologies.    More...
International Connectivity
From one continent to another, and every country in between, carriers can encounter dozens of in-band and out-of-band signaling protocols. A single country may even have multiple signaling protocols operating simultaneously within its public switched telephone network (PSTN), a situation that presents numerous gaps in international connectivity.   More...
Primary Rate (PRI) ISDN to ISUP SS7 Signaling Conversion
Access to SS7 networks allows service providers to offer ISDN-specific calling and supplementary features to their customers. However, many existing switches, PBXs, Internet Access products, and intelligent peripherals do not have native SS7 network support. Encore Networks' SignalPath™ 230 is ideal for applications requiring signaling conversion from PRI T1/E1 ISDN links to Signaling System No. 7 (SS7/C7) ISUP links.   More...

 
APPNOTES
Encore Networks’ International Calling Center Solutions
Encore Networks’ International Calling Center Solutions Long distance calling rates between North America and Europe to Africa, Asia, and Latin America are very expensive. As a result, a large and lucrative business has sprung up providing discounted calling cards using Internet-based PSTN toll by-pass solutions. However, the next-generation networking equipment used to enable the Internet-based solutions cannot connect to the local telephone networks in Africa, Asia, and Latin America. The signaling used in these regions is incompatible with the softswitches and VoIP gateways manufactured for the North American and European markets.   More...
Encore Networks’ STAR Service Call Center Solution
Cellular carriers are rapidly introducing new STAR (*) services on their networks, using call center and IVR (Interactive Voice Response) information access solutions. Common call center and IVR products have ISDN interfaces and do not support direct connection to the cellular, SS7 based network. This leaves carriers with no choice but to use expensive central offi ce (CO) switches to convert and connect the STAR services to the SS7 network.   More...
Universal PBX/IP-PBX Solutions: Nortel’s BCM and Norstar Products with Encore’s SP201-SA
Nortel’s enterprise customers in Latin America are connecting to public telephone networks via expensive, hard to manage analog lines. They are looking to reduce costs and simplify network management by migrating their networks to digital facilities.   More...
Universal, Cost-Effective Signaling Solutionfor PBX and IP-PBX Applications
Carriers and corporate customers are accelerating IP-PBX deployments so they can benefit from efficient use of bandwidth while rolling out a whole new set of IP-based services to their end-users.   More...
 
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