TECHNICAL
SERVICES Hours of operation for telephone
support: MondayFriday,
9:00 a.m.5:00 p.m. EST Phone: 703-318-4350 Fax: 703-318-4371 Email: support@encorenetworks.comCUSTOMER CARE
If you need to return Encore Networks equipment
for warranty service, please follow the Return
Material Authorization instructions below.
All commercially-released
product documentation
is available on
our public web site.
To access documentation
downloads, go to
the main Documentation
Catalog.
If you need documentation
on a CD, please
contact Customer
Support by one of
the methods available
on this page.
The Documentation
Catalog lists the
currently released documents for
both the Signaling and Voice/Data
products.
TRAINING
Encore Networks
provides product training on most of
its products. Attendance is subject
to approval, based on customer status
and class availability.